You have Q’s. We have A’s.


How do I prepare for my first eyelash extension application?

  • For best results, remove all makeup, including foundation, eyeliner, eye shadow, mascara, eye creams and eye serums.
  • Do not curl your lashes on the day of your lash appointment.

Are there any special instructions during the first 48 hours of application?

Yes, proper care and maintenance of your new lashes will ensure beautiful and long-lasting results.

We recommend keeping your eyelashes dry during the first 24-48 hours. Avoid swimming and washing your eyes with water. Also avoid moisturizer, eye cream, sunscreen, and oils for the first 24-48 hours.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365. Contact us anytime.


What if I’m allergic to certain cosmetics?

Please notify us if you have any allergies to coconut or aloe.


Can I wear my contacts to my appointment?

If you wear contacts, we recommend you come with your glasses to your appointment.


How long do lash extensions last?

Lash extensions last between 2-4 weeks depending on your own personal eyelash shedding cycle, how often you use products around your eyes, and your own personal lifestyle. In order to make sure you lashes last between refills, avoid rubbing and cleansing your eyes with typical products. Using lash extension safe products can help extend the life of your extensions.


How long does Microblading last?

Microblading is a surface-level tattooing treatment that will keep your eyebrows fuller looking for up to 18 months. Regular touch-ups are recommended depending on the look you’re trying to maintain.


Does Microblading hurt?

We use a topical anesthetic to keep the area numb during your procedure. After the procedure is done, there may be some swelling and redness, not unlike a sunburn.


How long do appointments last?

Your first set of lash extensions will take 1-2 hours to implement. After that refills take less than an hour if well maintained.

Microblading appointments last 2-3 hours for the first procedure. Touch-ups, if needed, take about an hour.